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Bilingual Customer Service- Spanish

Jacksonville, FL 32256

Posted: 11/01/2018 Industry: Clerical Job Number: 6590

Title: Bilingual CSR

Location: Jacksonville, FL (Southside)

Schedule: M-F, 9am-6pm

Pay: $14.50/hr

Agility Staffing is seeking Bilingual Customer Service Representatives! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
? Qualifications:

MUST be bilingual in English and Spanish
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Apply Online

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